Quality Management

We understand the individual needs of our customers as a challenge for us that we face with commitment. Our success is based on innovative and valuable services, so we are developing and optimizing the quality of our services constantly.

"The quality of our objectives determines the quality of our future"  

^{(Josef Schmidt, German philosopher)}

Bdh Consulting focuses on quality

• Our high quality standards are protected and secured by a strict quality management. Accordingly, we are also certified successfully with the DIN EN ISO 9001 norm.
  
• The quality management system pioneered a clear organization structure and a strict distribution of the given tasks. This ensures an optimal performance and avoids mistakes.
• Our precise cost- and schedule controlling guarantees an economic project realization.

Our quality policy (excerpt from the Quality Management Manual):

The quality policy of BDH Consulting GmbH includes in particular the following principles:

• The customer is the economic fundament of our company and is the focus of our activities
• Developing the best technical solution to accomplish optimal economic targets
• Conscientious and fidelity project realization
• Usage of modern technology and resource-saving technique
• Independent and independent advice

We use methodical strategies to achieve the goals mentioned above:

• The project manager is the central contact point to our customers. All activities and customer related issues are handled centrally by him.
• Flexible and short-term project realization through flat hierarchical structures with definite responsibilities.
• 4-eye principle: All services (including drawings and performance directories) which leave our house are examined and released using the 4-eye principle.
• Application of innovative configuration and realization tools lead to a process-oriented and rational project management.
• Conscientious and continuous supervision of the performed tasks at the construction sites in terms of quality which means efficiency and the accepted technical rules in schedule.
• Intensive application of our quality management system with the goal of continuous improvement:
  1. Project controlling: Increasing of knowledge by looking back on completed projects.
  2. Permanent training (internal or external) to improve the skill level of our employees to continually.
• To steadily improve our proceeding, we face the adjudication of our customers.